365 Data Centers policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, 365 Data Centers policies and procedures are subject to change.

In the course of serving its customers, 365 Data Centers acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number, and credit card data – is provided to 365 Data Centers by its customers in order to establish service. Other information – such as the customer’s account status, choice of services, and customer logs – is created and maintained by 365 Data Centers in the normal course of providing service. 365 Data Centers also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. For example, 365 Data Centers uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within 365 Data Centers. In addition, 365 Data Centers may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

365 Data Centers will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of 365 Data Centers, its partners, its employees and other customers of 365 Data Centers services. To protect the loss, misuse, and alteration of information that is collected from customers, 365 Data Centers has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

365 Data Centers may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. 365 Data Centers may also use customer information to provide its customers with system information or information about new or upgraded products.

In addition, 365 Data Centers may share its web site usage information about visitors to 365 Data Centers web sites with a third-party advertising company, for the purpose of targeting 365 Data Centers Internet banner advertisements on 365 Data Centers sites and other sites. For this purpose, 365 Data Centers and its partners note some of the pages visited on 365 Data Centers web site through the use of pixel tags (also called clear gifs). The information collected by 365 Data Centers partners through the use of these pixel tags is not personally identifiable.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from 365 Data Centers and 365 Data Centers partners by emailing 365csc@365datacenters.com. However, customers may not opt out of receiving information from 365 Data Centers which is essential for maintaining or updating customers’ accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate 365 Data Centers billing department.

Domain name customers who have registered a domain name with 365 Data Centers and wish to change the Technical Contact from 365 Data Centers to another company, may send a request to 365csc@365datacenters.com . It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

365 Data Centers will not otherwise disclose its customers’ personal and account information unless 365 Data Centers has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of 365 Data Centers, 365 Data Centers customers, or others, or where 365 Data Centers has a good faith belief that the law requires such disclosure.

365 Data Centers also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that 365 Data Centers stores or transmits for its customers.

The circumstances under which 365 Data Centers will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;

it is necessary to protect the legitimate interests of 365 Data Centers and its customers;

it is required to cooperate with interception orders, warrants, or other legal process that 365 Data Centers determines in its sole discretion to be valid and enforceable;

and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by 365 Data Centers and appear to pertain to the commission of a crime.

365 Data Centers disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. 365 Data Centers will, however, review, delete or block access to communications that may harm 365 Data Centers, its customers or third parties. The grounds on which 365 Data Centers may take such action include, but are not limited to, actual or potential violations of 365 Data Centers Acceptable Use Policy.